Terms of Service

Last updated: April 2026

1. Service Description

YuliPhone provides AI-powered phone receptionist services for businesses. Our service answers inbound phone calls, books appointments, takes messages, and provides information to callers on behalf of our customers.

2. Account Terms

You must provide accurate business information when creating an account. You are responsible for maintaining the security of your account credentials.

3. Payment Terms

Plans are billed monthly or annually in advance. Overage charges for calls exceeding your plan limit are billed at the end of each billing cycle. All prices are in Australian Dollars (AUD) and inclusive of GST.

4. Free Trial

New accounts receive a 7-day free trial. No credit card is required to start. The trial includes full access to the features of your selected plan.

5. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

6. Data and Privacy

All data is processed and stored on Australian servers. Please refer to our Privacy Policy for full details on how we handle your data.

7. Contact

For questions about these terms, contact us at hello@yuliphone.com.